Frequently asked questions
While house conditions vary with use (and sometimes abuse), we have a system of very detailed specifications to ensure that we provide a standard of quality second to none. While we work extremely hard to present you with a home that has been thoroughly cleaned and prepared for move-in, we can't always accomodate a group that wants to stay "past the end of the lease" while at the same time accomodate a group that wants to move-in before the start of the lease.
With that said, we go out of our way to accomodate both scenarios by offering to store bulky furniture (for free) both before & after taking possession of your winonaplace. This often saves extra moving & storage costs & exemplifies the value of renting with Winonaplace.com.
If a situation requires follow-up maintenance to fix something that was only discovered after the move-out, or that was slated for upgrade, you will be fully informed of this and we'll do whatever it takes to work around your needs to get things taken care of in a timely manner.
As a dedicated landlord in this business since 1988, we take the time to take care of you. The owner's residence is within 5 minutes drive from every property. We make an effort to educate our tenants on emergency situations that we will respond to day or night (anytime) and we have duplicate service people on standby if we are out of the area.
We take pride in "communication" and making your Winonaplace a comfortable place. We are always just a phone call (text or email) away.
We believe that tenants themselves are the best able to conserve their own energy resources. Therefore, all of our properties have separate meters so you only pay for what you use. Some properties that have common heating systems for an entire building don't allow you to control the temperature (or the energy costs). Common heating systems are not always balanced for comfort and the rooms can be uncomfortable when one room is hotter than Hades and another is freezing cold.
At our Winonaplace homes, you have control of the thermostat. You have control of the energy costs and your comfort.
At Winonplace you can expect first-rate, high-efficiency, sealed combustion, natural gas equipment. Steve Scharlau has a bachelors degree in facilities (plant engineering) as well as many years of "building" related experience as an appraiser/builder and remodeler that started in 1988.
If you like it warm in your living room & cool at night in your bedroom, we can provide that. Many of our homes have programable thermostats. All of our homes have air-conditioning built-in Even differences among roommates can be accomodated with custom ductwork dampers and register adjustment. Steve is a master at helping tenants get it just right for comfort AND energy conscious use of resources.
We utilize a highly respected local Locksmith "Tom's Lock Service" to custom key every exterior door with a heavy duty deadbolt. Every bedroom has a unique key that allows you, and only you, to access your bedroom. The SAME key will open the house entry doors. So you only need one key!
Smart & efficient...just one more reason to consider us for your winonaplace.
Rent payments are collected on the 1st of the month. We try to accomodate whatever is convenient for our tenants. While most like to simply mail or drop off a check some prefer cash with a receipt.
Residents at our 9th Street properties can use our convenient "drop box" where we routinely pick up rent. We can accomodate a credit/debit card with a 5% surcharge. Our address & contact information can be found under the "contact us" tab.
Rent is due on the 1st of the month. We provide an incentive to pay the rent on time with discounted pricing ($30 per month) when the rent is paid on time. The prices shown on this web site "assume" timely rent payment that includes this discount. We allow a 5 day grace period so you are not penalized for mail delays etc.
We believe in our tenants and work with them when outstanding circumstance strikes. What we ask in return is that you communicate with us & make a plan...this is just one of the reasons we stand out among great landlords in Winona. Ask our tenants, they will undoubtedly tell you that the landlord-tenant relationship is key to enjoying your winonaplace. We feel privileged to have gotten to know so many fine people that enjoy our winonaplace.com houses.